Welcome to Xorthex. These Terms & Conditions govern your use of our website and services, including custom furniture design, restoration, and repair. By accessing or using our website, you agree to comply with these terms.
We provide bespoke furniture services, including custom design, restoration, repair, and assembly. All services are subject to availability and agreement on project scope, timelines, and pricing.
Quotes provided by Xorthex are valid for 30 days unless otherwise specified. Orders are confirmed upon receipt of a deposit or written approval.
We may require a deposit before commencing work. The balance is due upon completion or delivery, unless otherwise agreed in writing. Payments can be made via bank transfer, credit card, or other agreed methods.
Delivery and installation services are available within the Sydney metropolitan area and may incur additional charges. We aim to meet agreed delivery dates, but delays may occur due to circumstances beyond our control.
We stand by the quality of our craftsmanship. Custom furniture includes a 5-year warranty on structural integrity. Restoration and repair services include a 12-month warranty on the specific components serviced.
Cancellation of custom orders may result in forfeiture of deposits if materials have been purchased or work has commenced. Refunds are assessed on a case-by-case basis.
All designs, drawings, and concepts provided by Xorthex remain our intellectual property unless otherwise agreed. Clients may not reproduce or share our designs without permission.
Content on this website, including images, text, and graphics, is owned by Xorthex. Unauthorized use of website content is prohibited.
We are not liable for any indirect, incidental, or consequential damages arising from the use of our products or services beyond the extent permitted by law.
These Terms & Conditions are governed by the laws of New South Wales, Australia. Any disputes arising from these terms will be subject to the jurisdiction of NSW courts.
We may update these Terms & Conditions from time to time. Any changes will be posted on this page with the updated date.
If you have any questions about these Terms & Conditions, please contact us at:
Email: info@xorthex.world
Phone: +61 2 8356 7421
Address: 45 George Street, Sydney NSW 2000, Australia
Last Updated: 1 November 2025